Shipping policy
Shipping Policy
In-Store Pick Up All available items are available for same-day pick up in-store, usually within the hour. If there is every any reason for a delayed pick up time, we will contact the buyer immediately to coordinate the earliest available pick up window.
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates & Estimates We offer the following shipping options within the United States:
- Standard Shipping (5–7 business days): calculated at checkout
- Expedited Shipping (2–3 business days): calculated at checkout
- Overnight Shipping (1 business day): calculated at checkout
Free Shipping We offer free standard shipping on all domestic orders over $250.
International Shipping We do not ship internationally at this time.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Delays We are not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control. If your order is significantly delayed, please contact us at hello@little-nelly.com
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at hello@little-nelly.com within 3 days of the expected delivery date so we can assist you.
Contact Us For any shipping questions, reach out to us at hello@little-nelly.com or 747-241-8144